Terms of Service

1. Agreement to Terms

By accessing or using Replicat.co, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.

2. Service Description

Replicat.co is a SaaS platform that enables users to create and manage AI chatbots for customer support. Our service allows integration with various platforms including websites, WhatsApp, Instagram, and Facebook Messenger.

3. Account Terms

• You are responsible for maintaining the security of your account
• You are responsible for all activities that occur under your account
• You must provide accurate and complete information when creating your account
• You must not use the service for any illegal purposes

4. Subscription and Payments

• We offer various subscription plans, including a free plan
• Each plan has specific usage limits and features
• We do not offer refunds on our paid plans
• You can cancel your subscription at any time through Settings - Billing - Manage Subscription
• Payments are processed securely through Stripe

5. Usage Limits

Each subscription plan comes with specific usage limits. Exceeding these limits may result in service restrictions or additional charges. Please refer to our pricing page for detailed information about plan-specific limits.

6. Intellectual Property Rights

• You retain all rights to your chatbot content and configurations
• You grant us a license to host and display your content as part of providing our service
• You must not violate any third-party intellectual property rights while using our service

7. Service Availability

While we strive to provide uninterrupted service, we do not guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue the service with or without notice.

8. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for any violation of these Terms or for any other reason we deem appropriate.

9. Limitation of Liability

To the maximum extent permitted by law, Replicat.co shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website.

11. Contact Information

If you have any questions about these Terms, please contact us at support@replicat.co.